Conversation History

This release includes:

1. Conversation Chat Box
  • Workflow-based flow selector associated with the Contact
  • Receive incoming WhatsApp messages via webhook
  • Supports various formats, including images, videos, and files
  • Image preview feature
  • Ability to switch between Human mode and AI mode
  • Respond to messages in Human mode
  • Send replies with files
  • Utilize WhatsApp message templates in responses
  • Send messages with emojis
  • Automatically retrieve new messages
  • 24-hour cooldown before conversation expiration
  • All messages are encrypted within the PilotPulse system
2. Virtual Assistant Chat Box
  • The Virtual Assistant (VA) is directly linked to the conversation history
  • Provides bubble texts for quick analysis, summarization, or response suggestions
  • Easy copying and pasting of reply messages
  • Generates conversation reports